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Digital transformation boosts entrepreneurship and innovation

The Dutch Chamber of Commerce (KVK) as benchmark of next generation citizen engagement and online public services

Discover how partnering with AMPLEXOR improved public service experience in The Netherlands.

  • Faster, hassle-free services for citizens and businesses

  • 14% growth in new business registrations

  • 70% less workload in backoffice

  • 11% less phone and in-person requests

  • Full visibility into public workers' performance

  • Elimination of paper bureaucracy

Every day there are five hundred fewer envelopes inside our offices, and three months after the online Trade Register was launched there were already 50,000 change requests submitted through this channel. These numbers surpassed our expectations and show we are heading for a significantly larger reach among entrepreneurs.
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KVK Annual Report 2017

KVK Annual Report

2017

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